𝔧𝔢𝔴𝔢𝔩𝔯𝔶 𝔴𝔞𝔯𝔯𝔞𝔫𝔱𝔶

The following policy is for ready to wear jewelry purchased directly from our online shop or in person. If you need information regarding permanent jewelry instead, please check out our PJ-specific FAQ on our Bookings + Info page under our Permanent Jewelry section.

We have a 60 day warranty for our jewelry from the date your order has been placed. If it has become damaged in any way we will repair, replace, or exchange it for store credit. Either option is valid up to one time only. During holiday season, this warranty is extended to January 31 for orders placed previously during November 15 - December 15.

After the warranty has expired, there is a fee for any possible repairs depending on the condition.

Contact us at hello@xxlovestoned.com with your order number, a photo of the jewelry, and a description.