โŸข FREE DOMESTIC SHIPPING โŸฃ

Frequently Asked Questions

โŸก WHAT IS YOUR JEWELRY MADE OUT OF?
We use a variety of 14k - 24k gold filled & heavy plated components. Our base metals consist of brass, copper, stainless steel, or sterling silver. We often use crystals, seashells, or other natural elements. We routinely inspect + test our materials. Our jewelry is hypoallergenic and wearable for those with sensitive skin.
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โŸก WILL MY JEWELRY TARNISH?
We are passionate about offering high quality jewelry at affordable prices. With the exception of certain crystal accessories, our alternatives are water resistant &ย next bestย fromย solid gold.ย The longevityย will depend on the use of each person / their lifestyle + environment. With proper care, our pieces will remainย tarnish free.
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โŸก HOW DO I TAKE CARE OF MY JEWELRY?
Be mindful when applying fragrance sprays, lotions, oils, etc.ย Removeย jewelry before showering or working out. Keep away from chemicals, pools, hot tubs, & extreme temps.ย Useย a jewelry cloth to gently wipe down surfaces. Individually store unworn pieces to preventย scratching or tangling with others.

โŸก WILL YOU REPAIR ANY BROKEN ITEMS?
Any jewelry items purchased from us may be fixed or replaced for freeย within the first 30 days after receiving. Email a picture + description along with your order number to hello@xxlovestoned.com.
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โŸก WHAT IF I'M UNSURE OF THE CHAIN LENGTH?
We understand that one size does not fit all. If you think you may need your chain shorter or longer, let us know for which items before placing an order so that we may assist you further.
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โŸก DO YOU ACCEPT CUSTOM REQUESTS?
Contact us if you have a custom request of any kind. We will try our best to accommodate. Extra fees may apply. Examples of this may include chain swaps, older stock, special gifting options (birthdays, bridesmaids, etc.), DIY jewelry parties, event booth pop-ups, and more.
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โŸก CAN I USE MORE THAN ONE PROMO CODE?
Only one code can be used for each order. We will not make adjustments / reimburseย the cost for codes not used at the time of purchase.
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โŸก WHERE DO YOU SHIP FROM?
We ship from Los Angeles, California.
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โŸก DO YOU SHIP INTERNATIONALLY?
At this time we are only shipping to the United States, Mexico, Canada, United Kingdom, and Australia. Please check our shipping infoย for more details.