Processing time for stocked items is normally 1 - 3 business days. Processing is not the same as shipping time. Selecting an upgraded shipping option will not decrease the time it takes to process orders, it only speeds up shipping time it takes to receive your order. During special promotions / holiday season we kindly ask for your patience and allow additional time for us to fulfill orders.
Unless otherwise stated in the product description, we ship all our packages from Los Angeles, California through the United States Postal Service. You will receive a tracking number via email. Please allow 24 - 48 hours for the mail courier to update tracking history. Sometimes packages are not scanned right away.
Confirm that your shipping address is correct (apartment / unit number, zip code, etc.). A claim may be filed with USPS for any lost or stolen packages. Please understand that once USPS is in possession of your order it is out of our hands; technically we cannot control how or when they deliver. Do reach out to us if you have not received your package.
Standard: 2 - 6 business days
Priority: 1 - 3 business days
Standard: 2 - 4 weeks
International customers are responsible for any fees relating to duties, taxes, customs clearance, and any possible delays with transfers from USPS to local couriers in your country.